Our team performed research to understand how our brand and visual language was being perceived. From that research we began a brand refresh that would better communicate our brand values to users. I led workshops to align the team on these new designs and document them in a new brand guide.
Digital Dialog Method on an asynchronous platform. Questions were posted and answered at the users own pace over the span of one week. 22 users were recruited– half customers, half prospects.
Through our research we distilled the data into 6 key findings that have become the design principles for our entire visual system.
One of the challenges of exploring a brand refresh is knowing when to stop, how to align the designs, and where to start finalizing decisions.
We tackled this challenge by running weekly workshops dedicated to facilitating difficult discussions. This allowed us to make decisions we could incrementally introduce between all our explorations.
Topics we tackled included color, grid, shape language, pattern, and composition. We made sure to test the system on all uses cases from web to ads.
We've externally released an updated brand guide detailing the most important and foundational parts of the brand. We are in the process of solidifying and documenting brand guidelines around our brand patterns. The guide will continue to expand to cover more details on our grid, colors, and illustrations.
Along with documentation I had the responsibility of implementing the new brand refresh on our redesigned homepage and product pages. For the product page in particular I proposed implementing an illustration style that would leverage our product UI in combination with our pattern library.
